Privacy Policy - psychotherapist

 At Anxiety Therapist, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book appointments, or communicate with us in any other way.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect different types of information for various purposes to provide and improve our services

Personal Data

While using our website, you may be asked to provide us with certain personally identifiable information, such as:

• Your name
•  Email address
• Phone number
• Health and medical information (when booking therapy sessions or for consultation purposes)
• Payment information (for billing purposes)
   

Usage Data

We may also collect information about how the website is accessed and used, such as:

• Your IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on those pages
   

This usage data helps us improve the functionality and performance of our website.

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing psychotherapy and mental health services
• Communicating with you about appointments, cancellations, or general inquiries
• Sending reminders, updates, or newsletters (only if you consent to receive them)
• Processing payments for services
• Improving our website’s functionality and user experience
• Ensuring the security of our website and services
   

How We Protect Your Information

We are committed to protecting your personal data. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Sharing Your Information

We will never sell, rent, or lease your personal information to third parties. However, we may share your data in the following situations:

• With your consent: If you give us permission to share your information for any specific purpose.
•  With healthcare providers: If your therapy involves referrals, collaboration, or communication with other healthcare professionals, we may share relevant details as necessary (always ensuring your confidentiality).
• Legal requirements: If required by law, regulation, or legal process (e.g., subpoena, court order), we may disclose your personal information.
   

Your Rights Regarding Your Information

You have several rights regarding your personal information, including:

• Access: You can request a copy of your personal data we hold.
• Correction: You can update or correct any incorrect or outdated information.
• Deletion: You may request that we delete your personal data, subject to certain exceptions (such as legal or regulatory obligations).
• Opt-out of Communications: You can opt-out of receiving newsletters or marketing emails at any time by following the unsubscribe link in the email.
   

To exercise any of these rights, please contact us at the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our website. Cookies are small files stored on your device that help us analyze website traffic and enhance your experience.

You can choose to disable cookies through your browser settings, but note that this may affect the functionality of some parts of the website.

Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external sites. Please read the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page. Please review this policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@anxietytherapist.co.uk